SHOP RULES
1. General provisions
1.1. These rules for the purchase and sale of goods (hereinafter referred to as the Rules) are a binding legal document for the parties to the purchase and sale agreement, establishing the person who purchases goods in the online store www.avitela.lt (hereinafter referred to as the Buyer) and UAB "Avitela prekyba" (hereinafter referred to as the Seller; The Buyer and the Seller, hereinafter collectively referred to as the Parties) mutual rights, duties, responsibilities and other conditions applicable to the purchase and sale of goods in the online store www.avitela.lt .
1.2. In the electronic store www.avitela.lt, all persons who are granted such a right by the laws of the Republic of Lithuania, taking into account their civil capacity (in the case that the Buyer is a natural person), have the right to be Buyers, both directly and through legal representatives.
1.3. By purchasing goods in the online store www.avitela.lt , the Buyer unconditionally agrees to the full application of these Rules, as well as the conditions set for the conclusion and execution of other sales contracts of the Seller, presented in other sections of the online store www.avitela.lt, such as during registration, by ticking the box next to the link "I agree with the Rules for the purchase and sale of goods". If the buyer does not agree with the Rules, he is not allowed to register and enter into the purchase and sale contract(s).
1.4. The seller, in accordance with legal regulations, has the right to unilaterally change, clarify or complete the Rules at any time. The Rules, modified in any of the above-mentioned ways, enter into force from the moment of their public publication in the online store www.avitela.lt and are applied to all purchase and sale contracts concluded from this moment.
2. Conclusion and execution of the purchase-sale contract
2.1. The contract for the purchase and sale of goods between the Buyer and the Seller is considered concluded from the moment when the Buyer, after choosing the product(s), creating their basket and entering or marking all the mandatory data, clicks on the "Buy" link.
2.2. The purchase and sale agreement has the force of law for its parties and must be properly executed.
2.3. The purchase-sale agreement is valid until its full execution.
2.4. Each purchase-sale contract concluded in the above-mentioned manner is stored in the database of the electronic store www.avitela.lt .
3. Buyer's rights
3.1. The buyer has the right to buy goods in the online store www.avitela.lt , in accordance with these Rules, other information publicly provided by the Seller and legal acts of the Republic of Lithuania.
3.2. The buyer has the right to withdraw from the purchase and sale agreement concluded in the online store www.avitela.lt , without giving a reason, by notifying the Seller in writing within 14 (fourteen) days from the day of receiving the goods and from the date of this notification immediately, but no later than within 14 (fourteen) days by sending the product to the Seller.
3.3. Clause 3.2 of these Rules does not apply to sales contracts concluded for audio and video works and phonograms on any video or audio media, computer programs, if the Buyer violates the protection of the packaging, newspapers, magazines or other periodicals, gift vouchers, as well as goods which were made according to an individual order or are obviously adapted to a specific Buyer, or which, due to their nature, cannot be returned to the Seller after being presented to the Buyer due to the loss of their commercial properties or obvious deterioration, are perishable or will expire in the near future or have already expired, purchase - sale.
3.4. The Buyer can use the right provided for in Clause 3.2 of the Rules only if the purchased and sold item is of high quality, undamaged, has not been used and its appearance has not fundamentally changed.
3.5. In the event that the Buyer purchases more than one item (a set of goods) in the online store www.avitela.lt and intends to exercise his right provided for in Clause 3.2 of the Rules, the Buyer may not exercise this right only in relation to one or several items of this set. In this case, the Buyer must return the entire set of goods to the Seller. If at least one of the returned goods in the set does not meet the requirements stipulated in clauses 3.4 and 9.5 of the Rules, the Seller has the right to refuse to accept the returned set of goods, that is, not to accept the Buyer's refusal of the purchase - sale contract.
3.6. The Buyer's right provided for in point 3.2 of the Rules is implemented in accordance with the Civil Code and Resolution of the Government of the Republic of Lithuania dated 11.06.2001 No. 697 (revision of Resolution No. 738 of 22.07.2014) approved by the "Rules of Retail Trade".
3.7. The buyer has other rights provided for in these Rules and legal acts of the Republic of Lithuania.
4. Responsibilities of the buyer
4.1. Before concluding the first purchase-sale contract in the online store www.avitela.lt , the Buyer must register in this store, that is, provide the Seller with all specified data and agree to these Rules in accordance with the procedure specified in point 1.3.
4.2. After concluding the purchase-sale contract, the Buyer must pay the price specified in the order made in the online store www.avitela.lt for the goods and their delivery, as well as other payments, if such are provided for when concluding the contract.
4.3. The Buyer must accept the goods purchased from the Seller.
4.4. The Buyer undertakes to properly store and not transfer to third parties his login data, which the Seller confirms during the Buyer's registration. If the Buyer divulges or loses login data or it becomes known to third parties in any way, the Buyer must immediately inform the Seller about this in the ways specified in the "Contacts" section of the online store www.avitela.lt . the sales contract is concluded in the online store www.avitela.lt using the Buyer's login data .
4.5. If the data provided by the Buyer during registration changes, the Buyer must update these data immediately. Failure to fulfill this Buyer's obligation eliminates the Seller's responsibility for the potentially improper execution of the purchase-sale agreement to the extent that such possibly improper execution is influenced by the Buyer's failure to fulfill the said Buyer's obligation, and if the Seller suffers losses as a result of the Buyer's failure to fulfill this obligation, the Buyer must compensate them in full.
4.6. The buyer has other duties stipulated in these Rules and legal acts of the Republic of Lithuania and must fulfill them.
5. Seller's Rights
5.1. The Seller has the right to determine the minimum size of the basket of goods at his discretion, that is, the minimum amount, if not reached, the Buyer's order will not be executed. In this case (if the set minimum amount is not reached) there is no possibility of concluding a purchase-sale contract.
5.2. If the Buyer attempts to damage the work, stable operation or security of the electronic store www.avitela.lt , as well as in violation of his duties provided for in these Rules or the legal acts of the Republic of Lithuania, the Seller has the right without prior notice to immediately limit, suspend or terminate the Buyer's ability to use the electronic store www.avitela.lt .avitela.lt, canceling the Buyer's registration, and is not responsible for any related losses of the Buyer.
5.3. In the event of important circumstances, the Seller has the right to temporarily or indefinitely terminate the operation of the online store www.avitela.lt without prior notice to the Buyer and is not responsible for any related losses of the Buyer.
5.4. The seller has other rights provided for in these Rules and legal acts of the Republic of Lithuania.
6. Responsibilities of the seller
6.1. The Seller undertakes to enable the Buyer to properly use the services provided by the online store www.avitela.lt under the conditions set out in these Rules . However, the Seller is not responsible for any losses the Buyer may suffer due to technical or other malfunctions or data transmission errors of the online store www.avitela.lt , regardless of their origin.
6.2. The Seller undertakes to respect the Buyer's privacy, to protect the Buyer's personal information transferred to the Seller, to process the personal data specified by the Buyer only in accordance with the GDPR and the procedure established by the legal acts of the Republic of Lithuania.
6.3. In the event that the Buyer, when concluding the purchase-sale contract, chooses to deliver the goods to him (the Buyer) instead of picking them up from the Seller himself, the Seller undertakes to deliver the goods purchased by the Buyer to the address specified by the Buyer under the conditions provided for in Chapter 8 of the Rules.
6.4. The seller, unable to provide the ordered product to the buyer due to important circumstances, undertakes to offer him an analogous or as similar as possible product. If the Buyer refuses to accept such goods offered by the Seller, the Seller undertakes to return the money paid by the Buyer to the Buyer within 14 (fourteen) days from the date of receipt of the Buyer's written refusal and is released from any responsibility for not providing the goods to the Buyer.
6.5. After the Buyer exercises the right provided for in Clause 3.2 of the Rules, the Seller undertakes to return to the Buyer the money he paid, including the costs of delivery of the goods paid by the User, within 14 (fourteen) days from the day of receipt of the returned goods, and if the Goods are not returned by the Buyer to the Seller, the term provided for in this clause is calculated from the return of the Goods Days for the seller. If the Buyer paid for the goods in cash or by transfer to the Seller's bank account (without using electronic banking services), when returning the goods, the Buyer must provide the Seller with the necessary bank account details for the refund. In such a case, the money paid by the Buyer, including the costs of delivery of the goods paid by the user, shall be returned to him within 14 (fourteen) days from the date of delivery of such instruction to the Seller, and if the Buyer's Product is not returned to the Seller, the term provided for in this point shall be calculated from the day of the Product's return to the Seller.
6.6. In the cases provided for in Clauses 6.4 and 6.5 of the Rules, the Seller undertakes to return the money to the Buyer in accordance with the procedure specified in Clause 9.2 of the Rules.
6.7. The seller has other duties stipulated in these Rules and legal acts of the Republic of Lithuania and must fulfill them.
7. The price of the goods, the procedure and conditions of payment for the goods
7.1. In the electronic store www.avitela.lt , all prices of goods and their delivery, as well as any other possible payments, are indicated in euros with value added tax included in the price.
7.2. The Buyer agrees that the purchase and sale documents - VAT invoices, which are also documents confirming the Buyer's right to return, exchange or repair the goods under warranty, should be submitted to him together with the purchased goods.
7.3. The Buyer can pay the purchased goods to the Seller in cash at the time of delivery of the goods to the Buyer, by prepayment using electronic banking services or by making a prepayment from any bank or other credit institution to the Seller's bank account specified in the "Retail" section of the online store www.avitela.lt .
7.4. The buyer can also pay for the purchased goods by using the service of concluding consumer credit agreements provided by the leasing companies with which the Seller cooperates. Information about this method of payment for goods is provided in the section "Trade in installments" of the online store www.avitela.lt .
7.5. The Buyer pays cash for the goods to the person transferring them (Seller's representative) at the time of delivery of the goods to the Buyer. In case of non-payment of the full amount for the goods and their delivery, as well as all other payments, if such were foreseen at the time of concluding the contract, the goods are not transferred to the Buyer, and the purchase-sale agreement is considered terminated from this moment due to the Buyer's fundamental breach of contract. In such a case, the Buyer must cover all losses incurred by the Seller related to the termination of the sales contract.
7.6. The Buyer can pay for the goods using electronic banking services if the Seller has entered into an appropriate agreement with the Buyer's bank. In this case, a link from the online store www.avitela.lt is provided to the Buyer's Bank on the Internet . In this case, when conducting monetary transactions in the bank's electronic banking system, the responsibility for the security of the Buyer's data rests with the respective bank.
7.7. If the Buyer pays for the goods by transfer from any bank or other credit institution to the Seller's account (without using electronic banking), within 24 hours after clicking on the "Buy" link, the Buyer must send the Seller by e-mail confirmation of the payment from the relevant bank or other credit institution The Seller has the right to start executing the purchase - sale agreement only after receiving the specified confirmation. If the Buyer does not confirm the payment for the goods, the Seller has the right to consider that the Buyer has refused the purchase - sale agreement and cancel the Buyer's order.
7.8. Pursuant to Article 6.313 of the CC On the 7th, after the Buyer submits the product order and the Seller confirms it, the price of the product can be changed (only after informing the Buyer in writing or by phone beforehand and after obtaining the Buyer's consent), only in exceptional cases, to the objective indicators that affect the price of the product provided by law (cost price change, additional costs, technical error, etc.) or other objective essential reasons beyond the control of the Seller (in the presence of evidence supporting these reasons). If in this case the Buyer does not agree to purchase the product at a new price, the Buyer may refuse the order by informing the Seller about this within 2 (two) working days from the new price offer, and if the Seller does not receive a response within the specified period, cancel the order. The Seller undertakes to return to the Buyer the entire amount paid by him for the canceled order within 14 (fourteen) days from the date of cancellation of the order. The parties agree that the losses related to the termination of the sales contract due to the reason specified in this clause shall not be compensated to each other.
8. Delivery of goods to the Buyer
8.1. When purchasing goods in the online store www.avitela.lt , the Buyer must choose one of the ways of delivering the goods to him - to use the goods delivery service provided by the Seller throughout the territory of the Republic of Lithuania or to pick up the goods from the Seller at the Seller's agreed upon store.
8.2. Goods can be collected from the Seller only by the Buyer, his legal representative or the person indicated by the Buyer at the time of placing the order. The person receiving the goods must present a valid personal identification document (identity card, passport or driver's license issued after 01.01.2003) to the representative of the Seller handing over the goods, and in the case of representation - a document confirming proper representation.
8.3. The Seller informs the Buyer about the date and time of delivery of the goods or collection at the agreed Seller's store in the notice provided by the Buyer to the Seller at the e-mail address specified by the Buyer during registration. The Buyer, having entered into a purchase and sale agreement with the Seller, undertakes to constantly check the e-mail box specified for the Seller during registration, until the Seller's notification about the delivery or pick-up of the goods at the agreed Seller's store is received. On the day of the delivery of the goods, the Seller's representative can also contact the person receiving the goods by phone to coordinate the exact delivery time of the goods. If the delivery of the goods is selected through the courier service, the buyer's phone number is transferred to the courier, who could contact the buyer directly about the delivery of the goods, and the buyers could know about the delivery of the goods status. Delivery and preparation times specified in the Product description are preliminary. If the ordered goods are not available in the Seller's warehouse or store (e.g. special order, pre-order, the goods are ordered from partners' warehouses or suppliers, product replenishment is planned), then the delivery of the goods may be extended by an additional 1 to 20 days (in exceptional cases, more). By approving these rules, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller.
8.4. In the agreed Seller's store, the Buyer or another person specified in Clause 8.2 of the Rules must pick up the goods during the working hours of this store no later than within 3 (three) working days, counted from the date of receipt of the Seller's notice to the Buyer at the e-mail address specified by the Buyer during registration. If the Buyer or another person specified in Clause 8.2 of the Rules does not collect the goods within this period, the Seller has the right to terminate the purchase-sale agreement due to the Buyer's fundamental breach of the contract. In such a case, the Buyer must cover all losses incurred by the Seller related to the termination of the sales contract.
8.5. The Buyer pays for the delivery of the goods to the address specified by the Buyer. The exact price of the delivery service depends on the place of delivery of the ordered goods, their quantity, price, weight and the Buyer's wish or unwillingness to use the paid delivery service provided by the Seller to the place of the building specified by the Buyer, and is provided to the Buyer only after the order has been fully formed.
8.6. The service of bringing the goods to the place of the building specified by the Buyer must be ordered before payment for the goods and selected services.
8.7. In individual cases specified by the Seller, the services of delivery and delivery of goods to the location of the building specified by the Buyer may be free of charge for the Buyer.
8.8. In individual cases specified by the Seller, taking into account the place of delivery of the goods (e.g. to the city of Neringa or the part of the city of Klaipėda located in the Curonian Spit) and other circumstances, the delivery service of the goods to the Buyer is subject to additional fees.
8.9. The person receiving the goods together with the Seller's representative who is handing over the goods must check the condition of the package of the goods. Upon noticing a violation of the package of the shipment, the person receiving the goods must note this in writing in the consignment note and sign the shipment violation document. If the person receiving the goods signs the consignment note without comments, the Buyer confirms that the shipment has been delivered without any damage.
8.10. Having noticed that the packaging of the delivered goods or the goods themselves are in any way damaged or improperly assembled, the person receiving the goods must note this in the goods acceptance - handover document and, in the presence of the Seller's representative, draw up a free-form act of damage to the goods or non-compliance with the agreed assembly. If the person receiving the goods does not perform these actions, the Seller is released from any responsibility towards the Buyer for damage to the goods, if the basis for the occurrence of such damage is not a factory defect, and for inconsistencies in the composition of the goods, which can be noticed when inspecting the goods during their acceptance - handover.
8.11. If only a violation of the packaging of the goods shipment is detected, but no inconsistencies in the quantity, assortment and quality of the goods are detected, the Seller must execute the purchase - sale contract. In this case, the person receiving the goods must accept the goods, but must also note the violation of the goods' packaging in the goods acceptance - handover document. After the person receiving the goods accepts the goods and signs the goods acceptance - handover document and notes about the violation of the goods' packaging, it is considered that the goods were delivered in damaged packaging, but the quantity, assortment and quality of the goods comply with the terms of the purchase - sale agreement.
8.12. If inconsistencies in the quantity and/or assortment of goods and/or quality are detected, the person accepting the goods must not accept the goods and note the defects of the goods in the goods acceptance - transfer document. In such a case, it is not considered that the Buyer, if the person accepting the goods refuses to accept them due to the defects of the goods, has in any way violated the purchase - sale agreement, and the Seller and the Buyer agree separately on the proper execution, amendment or termination of the further purchase - sale agreement. However, if the person receiving the goods accepts the goods and signs the goods acceptance - handover document without making any comments about their possible defects, it is considered that the Seller has executed the purchase - sale agreement properly and in full, and the conditions for the release of the Seller from liability to the Buyer specified in point 8.10 of the Rules are applied.
8.13. If the goods are not delivered to the Buyer on the delivery date specified by the Seller, the Buyer must immediately inform the Seller about this. Having failed to fulfill this obligation, the Buyer has no right to make relevant claims to the Seller, as well as no right to demand compensation for possible losses of the Buyer related to non-delivery or late delivery of the goods.
8.14. The Seller is released from responsibility towards the Buyer for non-delivery or late delivery of the goods, if the goods are not delivered or delivered late to the Buyer due to the Buyer's fault or due to circumstances beyond the Buyer's control.
8.15. Other conditions for the delivery of goods to the Buyer are specified in the "Free delivery throughout Lithuania" section of the online store www.avitela.lt . In case of inconsistencies between the conditions for the delivery of goods to the Buyer provided for in these Rules and the aforementioned section of the online store www.avitela.lt, the conditions stipulated in the Rules prevail.
9. Return and exchange of goods
9.1. The exchange and return of goods of suitable and unsuitable quality is regulated by the Civil Code and the Resolution of the Government of the Republic of Lithuania dated 11.06.2001 No. 697 (wording of Resolution No. 738 of 22.07.2014) approved "Retail Trade Rules".
9.2. Money for the returned goods is paid by payment transfer to the Buyer's bank account, in accordance with the conditions specified in clauses 7.4 and 7.5 of the Rules. If the Buyer and the payer for the goods are different persons, the money for the returned goods is paid to the bank account of the person who paid for the goods.
9.3. If the Buyer refuses the goods purchase - sale agreement, exercising the right provided for in Clause 3.2 of the Rules, the goods are returned at the Buyer's expense, and the money paid by the Buyer for the goods is returned to the Buyer within 14 (fourteen) days after the Seller received the Buyer's notice of termination of the goods purchase - sale agreement , and if the goods are not returned by the Buyer to the Seller, the term provided for in this point is calculated from the day the Goods are returned to the Seller.
9.4. The Buyer returns quality Goods to the Seller at his own expense. The Buyer can agree with the Seller on the paid service provided by the Seller in case of return of goods, to collect the returned goods from the Buyer himself. If poor-quality or non-ordered goods were delivered to the Buyer, the Buyer must immediately, but no later than within 7 (seven) days, inform the Seller about this by e-mail. by e-mail eprekyba@avitela.lt or by calling the phone number +370 700 38500. Upon receiving information about delivered goods of poor quality or not the ones that were ordered, the Seller undertakes to pick up such goods and replace them with suitable goods at his own expense. In case the Seller does not have the ordered goods, he returns the money paid for the goods to the Buyer. The money is returned to the Buyer within 14 (fourteen) calendar days after the Seller received the Buyer's notice of withdrawal from the contract, and if the Buyer's Product is not returned to the Seller, the term provided for in this point is calculated from the day the Product is returned to the Seller.
9.5. The goods must be returned in their original, neat packaging (this condition does not apply in the case of returns of poor quality goods), the goods must be undamaged, unused, in their original appearance (labels intact, protective film not torn off, etc.; this condition does not apply in the case of returns of poor quality goods) and the same configuration as the goods received by the Buyer from the Seller. At the same time, the gifts received with the product must be returned, which were acquired together with the purchased product, except for the cases when the purchased product is returned due to its quality defects, and the gifts presented together with it due to their nature within the period from the purchase of the product to the day the defects of this product became apparent have been consumed or have expired for such gifts.
9.6. When returning the goods, the Buyer must provide the Seller with all the documents received together with the goods, including their acceptance - handover document. The buyer's withdrawal from the purchase and sale agreement and the return of the goods to the seller are formalized with documents in the form determined by the seller.
9.7. The Buyer or his legal representative has the right to return the goods to the Seller and sign the documents specified in Clause 9.6 of the Rules. At the time of returning the goods, the person returning the goods must present to the Seller's representative one of the valid documents confirming personal identity specified in point 8.2 of the Rules, and in the case of representation - a document confirming proper representation.
9.8. Other conditions for the return and exchange of goods are specified in the "Money back guarantees" section of the online store www.avitela.lt . In the event of discrepancies between the conditions for returning and exchanging goods provided for in these Rules and the aforementioned section of the online store www.avitela.lt , the Purchase of Goods shall prevail conditions stipulated in the Sales Rules.
9.9. If the Buyer in any way violates any one or more of the conditions provided for in this article of the Rules and in the section of the electronic store www.avitela.lt specified in point 9.8 of the Rules , the Seller has the right not to accept the Buyer's withdrawal from the purchase-sale contract and not to accept the returned goods.
10. Product quality guarantee
110.1. The seller or the manufacturer of the goods provides a quality guarantee valid for a certain period of time for the goods sold. The warranty term and other conditions for using the warranty service are specified in the product descriptions. The quality guarantee provided by the seller does not limit or constrain the rights of consumers, which are established for them by the legal acts of the Republic of Lithuania after purchasing a product or service of inadequate quality.
10.2. The warranty does not apply to the data contained in electronic information media, and the Seller does not compensate the losses of the Buyer or third parties arising from the loss or restoration of such data.
10.3. In the event that the Seller or the manufacturer does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply.
10.4. The seller himself does not provide warranty service for goods. In each case, when the Buyer wishes to use such services, the Seller directs the Buyer to a person providing warranty service.
10.5. Other product quality guarantee conditions are specified in the "Guarantees for all products" section of the online store www.avitela.lt . In case of inconsistencies between the product quality guarantee conditions provided for in these Rules and the aforementioned section of the online store www.avitela.lt, the conditions stipulated in the Rules prevail.
11. Liability of Parties
11.1. The buyer is responsible for all his actions performed using the electronic store www.avitela.lt .
11.2 When accepting or returning the goods, the document confirming the identity of the person accepting or returning these goods is presented to the Seller's representative and the personal data contained in it are used only for proper identification of the person.
11.3. The buyer is responsible for the correctness of the personal and other data provided during registration. If the data provided by the Buyer is incorrect and/or inaccurate, the responsibility for the consequences of providing such data rests exclusively with the Buyer, who must cover all losses of the Seller arising from the incorrectness and/or inaccuracy of such data provided by the Buyer.
11.4. Pursuant to Article 8 of the Electronic Signature Law. 3, the Parties agree that the confirmation of the Buyer's actions in the online store www.avitela.lt based on the Buyer's login data has Article 8 of the aforementioned law. 1 d. established legal power of an electronic signature, that is, it has the same legal power as a signature in written documents and is admissible as a means of proof in court.
11.5. The buyer, who has violated the obligation to ensure the security of his login data provided for in point 4.4 of the Rules, is fully responsible for the consequences arising from the transfer of this data to third parties. When any person connects to the online store www.avitela.lt using the Buyer's login data, such a person is considered a Buyer, and all actions performed when connecting to the online store www.avitela.lt using the Buyer's login data are considered performed by the Buyer. The buyer bears full responsibility for the consequences of such actions.
11.6. If the Buyer accesses other websites through links in the Seller's online store, the Seller is not responsible for the information provided on the websites of other companies, institutions, organizations or any other third parties or the activities carried out by these companies, institutions, organizations or any other third parties, nor does it supervise them , does not control or represent them.
11.7. The seller is not responsible for the fact that the size, color, shape or other parameters of the goods in the online store www.avitela.lt may not correspond to the real size, shape, color or other parameters of the goods due to the characteristics of the display (monitor) used by the Buyer.
11.8. The Seller is released from any responsibility in cases where the Buyer, regardless of the Seller's requirements and his (Buyer's) obligations, did not familiarize himself with these Rules, although such an obligation was foreseen for him and the opportunity was given.
12. Provision of information
12.1. The parties agree that the online store www.avitela.lt contains all information, including, but not limited to, these Rules, other conditions established by the Seller for the conclusion and execution of purchase and sale contracts, provided in other sections of the online store www.avitela.lt, and Art. 6.366 of the Civil Code . 8th specified information is considered written by the Seller to the Buyer.
12.2. The buyer confirms that, when buying goods in the online store www.avitela.lt , he familiarized himself with the information provided by the Seller, specified in Article 6.366 of the Civil Code. 8, and understood her completely. The Seller provides this information to the Buyer both in these Rules and in other sections of the electronic store www.avitela.lt.
12.3. The Seller sends all notifications to the Buyer to the e-mail address provided during the Buyer's registration.
12.4. The Buyer sends all messages, questions or complaints to the Seller using the methods specified in the "Contacts" section of the electronic store www.avitela.lt.
13. Final Provisions
13.1. The law of the Republic of Lithuania applies to the interpretation of these Rules and aspects of the conclusion and execution of purchase and sale contracts concluded using means of communication not discussed therein.
13.2. Any dispute, disagreement or claim arising out of or related to these Terms shall be resolved by negotiation. If they fail, the dispute between the Parties is examined by the competent court of the Seller's seat.
13.3. The Buyer can submit requests or complaints regarding the Goods purchased in the Seller's online store to the State Consumer Rights Protection Service (Vilniaus st. 25, 01402 Vilnius, e-mail: tarnyba@vvtat.lt , phone: 8 5 262 67 51, fax: (8 5) 279 1466, website www.vvtat.lt ), as well as for territorial units of the State Consumer Rights Protection Service in counties or to fill out the application form on the EGS platform http://ec.europa.eu/odr/ .
13.4. If, for any reason, one or more of the terms of these Terms are found to be illegal, invalid or unenforceable, this shall not affect all other terms of the Terms. In such event, all other terms of the Rules shall be interpreted without regard to the illegal, invalid or unenforceable term.
13.5. Wherever it follows from the context, the masculine includes the feminine (and vice versa), the singular includes the plural, and the plural includes the singular.
Taisykles galiojusias iki 2021 m. lapkričio 11 d. rasite paspaudę ČIA